FAQs
PRODUCTS RANGE and LEADTIME
What can we do for you?
We provide a variety of service, as One – Stop, such as:-
- Electronic accessories die-cutting.
- High-temperature vulcanisation of molded silicone rubber feet and gaskets.
- A variety of customized packaging.
- Help customers to resource the goods for purchasing.
- Assembly.
How about Leadtime？
- Electronic accessories die-cutting – 7~15 days.
- High-temperature vulcanisation of silicone rubber feet and gaskets – New tooling 15 days.
- A variety of customized packaging service – 30 days .
- Help customers to resource the goods for purchasing – 30 days.
SHIPPING
What logistics do we ship through?
The logistics channels you use for shipping will depend on your specific business needs, the nature of the goods you are shipping, and the destination of your shipments. Here are some common logistics options:
Ocean Freight: For larger, less time-sensitive shipments, ocean freight can be more cost-effective than air freight.
It takes like 30~60 days, has slow or fast 2 options.
Courier Services: Companies like FedEx, UPS, DHL, and TNT offer express shipping services that are reliable and fast, often with tracking capabilities.
It takes like 3~7 days.
Postal Services: National postal services like USPS, Royal Mail, or China Post can be cost-effective for smaller packages or documents.
It takes around 20~40 days.
Air Freight: For time-sensitive shipments, air freight is a common choice, allowing goods to be transported quickly across long distances.
It takes around 10~15 days.
What freight services can be provided?
- Logistics consulting: provide professional logistics consulting services to help customers choose the most suitable transport mode and route.
- Transparent costs: Ensure that all logistics costs are transparent and avoid hidden costs.
- Customised logistics solutions: provide customised logistics solutions according to customers’ special needs.
- Emergency logistics services: provide specialised emergency logistics services for urgent or high-value shipments.
- Multimodal transport: Provide multimodal transport services, combining different modes of transport to complete the cargo transport in the most efficient way.
- Transport insurance: Provide transport insurance for the goods to reduce the risk of loss that may occur during the transport process.
- Rapid response: set up a special customer service team to provide rapid response to customers’ enquiries and problems in the process of transport.
- Abnormal handling: Handle abnormal situations (e.g. cargo damage, delay, etc.) in the process of transport in a timely manner.
- Customs declaration and clearance: assist customers in handling customs declaration and clearance of goods to ensure smooth passage of goods through customs.
- Environmental and safety standards: Comply with relevant environmental and safety standards to ensure that the process of transporting goods is safe and environmentally friendly.
- Cargo tracking report: Provide customers with regular cargo tracking reports, including transport status and estimated arrival time.
PAYMENT
What payment methods do we accept？
Cash Payment: Traditional payment method where transactions are made directly using notes or coins.
Credit Card Payments: Transactions using a credit card, either a physical card or online via credit card details.
Debit card payments: using a debit card, i.e. a savings card, to debit money directly from your bank account.
Mobile Payments: Payments are made via mobile phone apps (e.g. Alipay, WeChat Pay, Apple Pay, etc.).
Online bank transfers: transferring funds from one person’s account to another through online or mobile banking.
E-wallet: Make online payments or transfers using e-wallet services such as PayPal, Google Wallet, etc.
Bank Drafts: making payments via bank-issued drafts, usually used for large transactions.
Third-party payment platforms: In addition to the aforementioned Alipay and WeChat Pay, there are many third-party payment platforms that offer transaction services.
